Supplementing IT Service And Support
Even after the sale and installation, SVT continues to help your business maintain consistent integration. SVT has an in-house staff of service and support technicians along with a 24/7 phone support hotline for your service needs. Additionally, SVT can provide system monitoring of virtually any device on your network from our remote NOC facility located in our company Headquarters.
Look to us to supplement your existing IT resources and provide real time monitoring of the health of your technology solutions. Our services can help identify problems and accelerate the resolution of service issues within your organization.
In addition to our monitoring services, SVT can provide troubleshooting and support services for a wide variety of technology solutions. Our team can provide incident management and tracking of service issues, including communication management and escalation to external vendors. We understand that your system doesn’t discriminate when it will require service, which is why SVT will be available 24 hours a day, 7 days a week, 365 days a year.